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PRIVACY POLICY
Last updated: 13.01.2025
1. Introduction This privacy policy explains how Apartment Gottscheelux, Ignacij Mišmaš s.p. collects, uses, stores and protects personal data of guests visiting our apartment. By using our services or booking an apartment, you consent to the collection and processing of your personal data in accordance with this privacy policy.
2. Collection of personal data
To process your reservation and provide our services, we need the following personal data:
First and last name
Contact details (telephone, email)
Payment details
Arrival and departure date
Number of guests and special requests (e.g. children, pets)
We collect personal data when you make a reservation, when you arrive at the apartment or when you contact us for additional information.
3. Purpose of collecting personal data
The collected data is used for:
Processing and confirming the reservation
Communicating with guests regarding arrival, departure or special needs
Generating invoices and executing payment transactions
Providing quality service and answering guests' questions
Improving our services and services to guests
4. Sharing personal data
Your personal data will not be shared with third parties, except in the following cases:
Employees or contractors performing services on behalf of the apartment (e.g. cleaning, maintenance)
In accordance with legal requirements or at the request of competent authorities (e.g. to prevent fraud or in the event of legal proceedings)
5. Storage of personal data
Your personal data will be stored only for as long as necessary to fulfil the purposes for which it was collected or in accordance with legal requirements.
6. Protection of personal data
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or destruction. This includes encrypting payment data and restricting access to sensitive information.
7. Your rights
In accordance with data protection legislation, you have the right to:
Access your personal data
Correct incorrect or incomplete data
Delete your personal data (unless this is in conflict with legal obligations)
Restrict processing or object to data processing
Transfer your data to another system
If you wish to exercise any of these rights, please contact us at +386 31 722 982.
8. Cookies
Our website uses cookies to improve your user experience, analyze site usage and to simplify the booking process. For more information about how we use cookies, please see our cookie policy.
9. Changes to Privacy Policy
We reserve the right to change this Privacy Policy from time to time. Any changes will be posted on our website with the date of the last update.
10. Contact Information
If you have any questions about this Privacy Policy or our personal information processing practices, please contact us at:
Apartment Gottscheelux,
Željne 4d, 1330 Kočevje
+386 31 722 982